This Acceptable Use and Anti-Spam Policy (“Policy”) governs the use of the TruckerDB platform and services (“Service”) operated by United Lanes LLC (DBA TruckerDB) (“Company,” “we,” “us,” or “our”).
This Policy is incorporated by reference into the Terms of Service. By using the Service, you agree to comply with this Policy.
1. PURPOSE
The purpose of this Policy is to ensure that all users of the Service engage in lawful, responsible, and compliant use of data and infrastructure provided by the Company.
The Company provides access to publicly sourced business data but does not control how such data is used by users.
2. USER RESPONSIBILITY
You are solely responsible for:
- All communications sent using Data obtained from the Service;
- Compliance with all applicable laws and regulations;
- Maintaining proper consent, where required;
- Ensuring ethical and professional outreach practices.
The Company does not send communications on your behalf and does not monitor your campaigns.
3. LEGAL COMPLIANCE REQUIREMENTS
You agree to comply with all applicable laws, including but not limited to:
- CAN-SPAM Act
- TCPA
- Applicable international anti-spam, privacy, and marketing laws
Failure to comply with these laws may result in civil and/or criminal penalties, for which you are solely responsible.
4. PROHIBITED ACTIVITIES
You may NOT use the Service or Data to:
4.1 Unlawful Communications
- Send unsolicited communications in violation of applicable law;
- Engage in deceptive, misleading, or fraudulent messaging;
- Misrepresent your identity, business, or intent.
4.2 Spam and Abuse
- Send bulk emails or messages without proper compliance measures;
- Ignore opt-out or unsubscribe requests;
- Continue contacting individuals after a request to stop.
4.3 Harassment and Misconduct
- Harass, threaten, or intimidate recipients;
- Engage in abusive or predatory behavior.
4.4 Technical Abuse
- Use the Service in a way that damages, disables, or overburdens infrastructure;
- Attempt to bypass safeguards or access restrictions.
4.5 Data Misuse
- Resell, redistribute, or publicly expose Data;
- Use Data to create competing products;
- Combine Data with other datasets in a manner that violates law.
5. EMAIL INFRASTRUCTURE RESPONSIBILITIES
If you use any email infrastructure associated with the Service:
You are solely responsible for:
- Sender reputation;
- Domain health and configuration;
- Email content and targeting practices;
- Compliance with email service provider policies.
The Company:
- Provides initial setup only;
- Does not guarantee deliverability;
- Is not responsible for spam filtering, blacklisting, or account suspension.
6. OPT-OUT AND SUPPRESSION REQUIREMENTS
You must:
- Honor all unsubscribe and opt-out requests promptly;
- Maintain suppression lists where required;
- Avoid re-contacting individuals who have opted out.
Failure to comply constitutes a material violation of this Policy.
7. MONITORING AND ENFORCEMENT
The Company reserves the right, but not the obligation, to:
- Investigate suspected violations;
- Monitor usage patterns;
- Request information regarding your use of the Service.
8. ENFORCEMENT ACTIONS
If we determine, in our sole discretion, that you have violated this Policy, we may:
- Suspend or terminate your account immediately;
- Revoke access to the Service;
- Report activity to relevant authorities;
- Pursue legal remedies.
No refunds will be issued in connection with enforcement actions.
9. THIRD-PARTY COMPLAINTS
If we receive complaints from:
- Email service providers;
- Regulatory authorities;
- Recipients of communications;
We reserve the right to take immediate action, including account suspension.
10. NO LIABILITY FOR USER ACTIONS
You acknowledge and agree that:
- The Company is not responsible for your communications or campaigns;
- The Company does not control how Data is used;
- You bear full legal responsibility for all outreach activities.
11. MODIFICATIONS
We may update this Policy at any time.
Continued use of the Service constitutes acceptance of any changes.
12. CONTACT
United Lanes LLC (DBA TruckerDB)
Lincoln, Nebraska
Email: support@truckerdb.com